Terms of sale
ORDERS
Purchasing on www.novecentostore.com is a simple and secure process. Customers must browse the collections, choose the product and order its shipment. The online store offers clothing and accessories from the following international fashion brands: Marella - Liu Jo - Michael Kors - Weeknd Max Mara - Alessia Santi - Simona Corsellini - Blauer - Peuterey - Gianni Chiarini and many others. Thanks to the exclusive service and unmistakable style of Novecento Store , shopping will become a unique experience. To browse the selection, simply select a CATEGORY and discover the product selection . Each product is accompanied by a descriptive page containing information on the model, price, composition, sizes and colors.
With ADD TO CART , the desired item is added to a virtual shopping bag that allows you to continue browsing other pages of the site while awaiting order confirmation. At any time, you can add new purchases or, using the REMOVE ITEM function , exclude those already selected. Clicking on the VIEW CART link will display the prices of the individual items purchased and the total order amount, which is still partial and unconfirmed. Thanks to the WISHLIST feature, you can create a list of your favorite items during shopping, which will be saved in a reserved area, allowing you to review them whenever you wish. Once you have made your selection, simply add the selected items directly to the cart.
With SUBMIT ORDER online shopping comes to an end. If you are already a Novecento Store customer, simply enter your email and password, and the system will automatically recognize the user. If this is your first visit to the Novecento Store online store , you need to register on the site (by clicking on the REGISTER link ), so you can enter the data useful for the purchase and shipment. Once completed, the system will save the information and the Customer will be automatically recognized during subsequent visits after registration.
The products purchased on www.Novecentostore.com are sold directly by Novecento S.R.L. You can request any information from Novecento S.R.L. through our customer support services.
Email: novecento.space@gmail.com Whatsapp: +39 3312816109
For any other legal information, please consult the following sections: General Terms of Use, Privacy Policy and Right of Withdrawal.
Our commercial policy
1. Novecento Store offers products for sale on www.novecentostore.com , and carries out its e-commerce activity exclusively with its end users who are "consumers".
2. When we speak of a " consumer " we refer to any natural person who uses Novecento Store for purposes that are not considered their own commercial, entrepreneurial or professional activity, if any.
3. In view of its commercial policy, Novecento Store reserves the right not to follow up on orders from parties other than consumers or, in any case, on orders that do not comply with its commercial policy.
4. These General Terms and Conditions of Sale exclusively govern the offer, transmission and acceptance of product purchase orders on Novecento Store among Novecento Store users.
5. The General Terms and Conditions of Sale do not govern the provision of services or the sale of products by parties other than NovecentoStore that are present on Novecento Store via links, banners or other hyperlinks.
6. Novecento Store reserves the right to cancel and/or delete any order for any reason (unavailability, inventory error, defective items). Naturally, cancellation will be followed by the corresponding refund of the entire amount spent; the refund will be made using the same method as the order payment was made.
Guarantees and product price indication
1. On Novecento Store, only luxury and top-quality branded products are offered for sale. These products are purchased directly from carefully selected retailers for their rigorous quality controls.
The goods put up for sale on the website www.novecentostore.com are not obtained exclusively from the brand owners, but from authorized retailers. Novecento Store declares that it is an authorized retailer of the following companies: Marella - Liu Jo - Pinko - Michael Kors - Weeknd Max Mara - Alessia Santi - Simona Corsellini - Blauer - Peuterey - Gianni Chiarini and many other Brands. All the brands mentioned on the site are registered trademarks of their respective owners who hold the rights and ownership thereof. The mere mention of such brands on the site does not suggest or imply that their respective owners have any affiliation or agreement with the site itself.
Novecento Store does not sell used, irregular, or lower-quality products than the corresponding standards offered on the market.
The essential characteristics of the products are presented on Novecento Store within each product page. However, the images and colors of the products offered for sale on Novecento Store may not correspond to the actual ones due to the Internet browser and the monitor used.
Product prices may be subject to updates. Please check the final sale price before submitting the relevant order form. The increase or decrease of the sale price is our sole discretion and can occur even a few seconds after you close the order.
Novecento Store , in the event of exercising your right of withdrawal, has the option not to accept the return of products that are missing their respective tags, products that have been altered in their essential and qualitative characteristics, or products that have been damaged.
As it is considered comparable to mail-order sales by Law, Novecento Store reserves the right to cancel orders and/or the purchase process in the event of an error in the publication of prices or items for sale. In this case, the customer will obviously be refunded for any expenses incurred.
SHIPPING
Shipping is free in Italy and costs €20 per order in other EU countries.
Novecento Store ships within Italy using the Bartolini express courier service. All goods shipped by NovecentoStore are carefully packaged. Along with the shipped goods, Novecento Store will include the invoice in the package (or where requested via email) detailing the prices of the purchased items.
ORDER FULFILLMENT
All properly completed and paid orders will be fulfilled within 1 business day and all shipments leave our operational headquarters at Via Salvator Noto 39-45, Torre del greco (NA) 80059 only on business days, i.e., from Monday to Friday from 9:00 am to 12:50 pm. Orders placed on Saturdays and Sundays will be processed the following Monday.
TRACK YOUR SHIPMENT ONLINE
Novecento Store offers its customers a shipment tracking service at all times, thanks to the service provided by GLS. The Customer will receive a confirmation email of the shipment of the goods with the code (tracking number) provided by GLS, which will allow them to check the progress of their shipment at any time. Alternatively, you can always check the delivery status in real time in the “My Account” section of the site. In case of need, you can contact our CUSTOMER SUPPORT at the following number: +39 3312816109 or by sending an email to the following address: novecento.space@gmail.com
SHIPPING DESTINATIONS AND COSTS
We ship to Italy and the other European Union countries available at checkout. Shipping is free in Italy and costs €20 per order in other EU countries. We do not currently ship outside the European Union. Cash on delivery is available exclusively for deliveries in Italy.
DELIVERY TIMES
Delivery times are conditioned by the destination areas of the products. ITALY (DDP): the shipment is estimated within 2 days of the order depending on the availability of our suppliers. EU European Countries (DDP): delivery is estimated within three/five business days from shipment.
DELIVERY CONDITIONS
Once the goods are delivered, it is up to the Customer to carefully inspect the package before signing the proof of delivery document. If the packaging appears tampered with or damaged, the Customer can sign the proof of delivery with reservation or refuse the delivery. Any anomalies must be promptly reported to the local Bartolini Office by sending an email to our customer service at novecento.space@gmail.com . If the Customer refuses the delivery of the goods due to problems created by the shipping company GLS, they can contact us promptly via email or WhatsApp to report the issues encountered . If for any reason the shipment is not delivered to the address provided by the Customer at the time of registration, the package will be returned to Novecento S.R.L. at the Customer's expense. In this case, it will be Novecento S.R.L.'s responsibility to deduct this amount from the refund due to the Customer.